Privacy Policy

1. DATA COLLECTED
We collect the personal information you give us such as your name, address and email address when you purchase something from our shop, as part of the buying and selling process.

When you browse our shop, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may send you emails, SMS text about our store, new products and other updates with your permission.

2 – Purchase Data

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
In order to contract with GSM vape shop you must be over 21 years of age, or legal vaping age in your countries state of origin, and possess a valid credit or debit card issued by a bank acceptable to us. GSM vape shop retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be GSM vape shop or may in some cases be a third party. Where a contract is made with a third party GSM vape shop is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

3- Shipping

We proud ourselves on processing your order qucily , with most orders leaving our shop in less than 24 hours. 


when we done with shipping, you will be provided with the Shipping Method and Estimated Delivery Times, which may vary based on your location and local service provider. A tracking email will automatically be sent out to you once the order finishes processing on our side.


*Please note all transit times are estimates and do not include weekends or holidays. 

 

 Free Domestic U.S. Shipping on Orders Above $200


Required Adult Signature Service


In accordance with Federal jurisdiction and laws, all vape mail orders will require the use of Adult Signature Confirmation (21+) upon delivery for packages containing e-cigarette related products. To receive this package, the recipient is required to show a proper form of government photo identification to the delivery employee for age confirmation.



Shipping and Handling Timelines


It can take 24 to 72 business hours to process before it is shipped out for all orders. After the processing period, a tracking email will be automatically sent to the customer to confirm the package is in the final stages of fulfillment. Shipping Method and Estimated Delivery Times will be provided at checkout, depending on your location.


Estimated Transit Times


 No estimate available.

Note: During the busy holiday season or surge of sales, processing can take up to 5 business days. Our team works hard everyday to ensure customers receive packages as soon as possible so we greatly appreciate your patience.


We process orders from 8:00AM PST – 4PM PST on Monday to Friday. Shipping carriers do not process orders on weekends and U.S Federal Holidays.


Return to Sender


Any reshipping services are at GSM Vape’s sole discretion.


If a package is returned to us because of undeliverable address such as incorrect or incomplete address, we are not obligated to issue a refund or send replacement goods at our expense. If goods are returned to us back at our facility, a refund will be offered less the postal expense.


If a package is returned to sender because the carrier could not collect an adult signature and proof of ID, GSM Vape reserves the right to deduct a $15 restocking fee from the refund of the order. Furthermore, GSM Vape reserves the right to re-ship

We can’t sell or ship any flavored e-liquids or disposables to New York state or any other states that banned the flavored.